Online shops See all import Substitution Answering FAQs Internet communication AI detection Car dealers For carriers Tariffs About Communication for employees Incognito See all Survey / Questioning See all Masking the number CRM integration Virtual Exchange Building reports Booking Savings of 8-800 Scenarios API Bulk mailing and messaging VoiceBox Testing Premedia Notification Customer base reactivation / Abandoned carts Call control and analytics Skipping voice traffic Beauty salons Signing up for loyalty programmes Healthcare institutions HR Delivery services City number Skipping roaming traffic Multifunctional IVR Telephony VoiceBox Digital Employee Call distribution Vanity phone numbers Universal solutions API Web SDK Skipping signal traffic Callback Number 8-800 Speech synthesis Speech recognition Automatic dial-up

MTT's capabilities for
different industries

Achieve your business goals using MTT's customer communication services
MainIndustries
Delivery services
Confirm or change delivery time and date and control quality of service
Multiline communication
Answers to standard questions about delivery service working hours and conditions
Connection of a landline phone number
Confirmation of delivery date and time
Questioning customers about delivery service quality
Notification about delivery status
Sending text messages with delivery details
Generic solutions
Establish a stable connection within your company, control your employees, raise sales, automate customer communication!
Telephony service for business
Call control and analytics
Multiline communication
Notification of employees, customers and reminding them of their appointments
Answering FAQs
Online shops
Sign up your customers for loyalty programmes, confirm orders and control product quality
Connection of a landline number
Signing up for loyalty programmes
Order and delivery confirmation
Notification about order status
Sending text messages with order details
Abandoned carts
Customer base reactivation with a special offer
Multiline communication setup
Answering FAQs
Product quality survey
HR
Hold the initial interview, confirm your appointments and notify employees of changed working hours
Connection of a landline phone number
Questioning
Confirmation of appointments with candidates
Sending text messages with appointment details
Notification of employees
Multiline communication
Answering FAQs
Healthcare institutions
Schedule an appointment, confirm or change appointment time
Connection of a landline phone number
Reminding of appointments or changing appointment date
Sending text messages with appointment details
Multiline communication setup
Answering FAQs
Quality of service surveys
Customer base reactivation with a special offer
Car dealers
Arrange a test drive or a car inspection, confirm or change your appointments
Connection of a landline phone number
Reminding of booked car inspections or changing appointment date
Sending text messages with car inspection appointment details
Multiline communication
Answering FAQs
Quality of service surveys
Customer base reactivation with a special offer
Beauty salons
Confirm appointments with customers, postpone them and control quality of service
Connection of a landline phone number
Reminding of appointments or changing appointment date
Sending text messages with appointment details
Multiline communication setup
Answering FAQs
Quality of service surveys
Customer base reactivation with a special offer
For carriers
MTT OJSC is a multiservice carrier providing voice and signalling traffic transit as well as national and international roaming services.
Voice traffic transit
Signalling traffic transit
Roaming traffic transit
ISPs
Remind your customers to top up their accounts, activate a""trust payment"" option
Connection of a landline phone number
Reminding customers to top up their accounts
Notifying them of their phone number blocking with upselling options
Customer survey about their satisfaction with the connection
Customer survey about the reason why they stopped using the service
Notifying customers about any changes
Booking
Confirm or reschedule the time and date of the customer's appointment, control the quality of service
Multiline communication
Reminder of recording time and date
Sending SMS with recording information
Answering FAQs
Service quality survey
Customer base reactivation with a special offer

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