Load testing

We check if your telephony and CRM-systems are prepared for the increase of orders before promotions and ad campaigns.

Request Load testing

The "Load testing" enables you to find out all the parameters of your telecom systems in advance and get advice on its improvement.

What business problems does this testing solve?

Imagine that effective advertising, promotion or sale led to the simultaneous circulation of thousands of customers from all over Russia.

Is your contact center ready to process a lot of orders at once?

  • Connection has a limit of incoming calls and requests. Exceeding this limit may lead to critical failures;
  • It is hard for a non-telecom specialist to predict when and why connection or CRM fails, since running telecom load-testing involves using special equipment.
  • Even 8-800 numbers are not 100% failure resistant, not to mention common landline numbers.
  • This usually results in company dealing with disappointed customers.

Such testing of your telecom systems helps to prevent these and similar problems.

How to order a "Load testing" service?

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Leave a request on the website or give us a call at 8-800-333-73-77.

Our specialists will make a free preliminary check of your communication systems and advise on the necessary measures.

Make an agreement and get down to work.

How does "Load testing" service work?

We make load-testing of networks - imitating a high load on the call center system to determine the threshold of its throughput:

  • calls with voice messages are made to assess the sound quality and connection stability;
  • imitate answers to calls, call forwarding, call transferred to voice mail, greeting and tone dialing in the interactive voice menu;
  • the flow of test calls and answers is increased until the outbreak. Also it can imitate calls from different regions of Russia.

After carrying out Load-testing you get new opportunities

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Report about the maximum load of the company's various telecom systems.

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Statistics of the test run and a list of problems:

  • Maximum incoming and outgoing channel capacity before technical issues pop up;
  • Speed of connection under critical conditions, decreased quality of voice transfer, speech delay and distortion;
  • The capabilities of communication systems under critical load and response to operator's actions.
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Recommendations on improving your company's infrastructure.

You avoid risks of losing clients or your ad budget in case of a system's failure.

Other features of Load testing

The "Load testing" service is not limited to testing telecom systems. We can also run tests of any infrastructure with a threshold:

  • Billing systems in banks with thousands of simultaneous transactions;
  • CRM-systems when data is sent from several operators at once;
  • threshold of simultaneous filling and sending application forms and filling shopping carts;
  • websites, forums and social networks when being visited by plenty of users;
  • resource's resistance to massive DDOS attacks;
  • sending and receiving multiple faxes, files, maximum participants in a conference call and so much more.

Price for "Load testing"

You get a preliminary analysis, an estimate of necessary measures and assessment of costs for free. The fee for further steps depends on the size of the business, the number and complexity of communication systems. Contact us at 8-800-333-73-77 and find out the approximate cost today.

Order Load testing