Call recording

Set-up fee

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Subscription fee

From 0 ₽/per month

About the service

Improve your sales scripts based on recorded conversations between managers and customers You can train your employees how to work with refusals, decrease the number of mistakes and raise your sales.

You do not have to be in the office to know who your colleagues talk to and what they talk about. You can listen to and download records on your mobile phone.

  • Enhance your selling texts based on successful and failed conversations
  • Working with records will turn your employees into sales experts
  • Remote employees' control
Solutions that include this service:

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"Sales Office" Package
Landline number 1
Free outbound minutes 700
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Free inbound minutes 200
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2 500₽
Subscription fee
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Full rate .pdf
"8800" Package
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Full rate .pdf

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Advantages

  1. Training sales managers

    Call records will turn your managers into sales experts. A newcomer may listen to successull and unsuccessful examples of colleagues’ calls and train to do better.
  2. Improve sales scripts

    Enforce sales scripts with the help of call records. Examples of successful talks will help to make your offer better and unsuccessful ones - to get rid of unnecessary words and gain experience.
  3. Advantage in arguments

    Provide unsatisfied client with a call recording as a proof in a controversial situation. Avoid a conflict and handle arguments head on.
  4. Staff control

    Listening to call records you may find out how managers interact with clients. Increase quality of service and find out about inappropriate behavior of some sales people.
  5. Save on calls

    Monitor personal calls of employees and save money. Call records let you know who makes business calls and who talks to friends at the company expense.
  6. Client base security

    Prevent information leaks. Listen to records and make sure your managers don't loose customers and don't liaise with competitors neglecting company's goals.
  7. Remote staff supervision

    "You may play or download call records onto your mobile.There is no need sit in the office in order to monitor how your managers cope."

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