MTT's voice bot is a service that lets you replace call-centre operators and sales department managers. The bot is significantly better than a person in terms of the speed and quality of working with databases, CRM and communication systems.
A voice bot can uninterruptedly call your customers, simultaneously receiving inbound calls on several lines. It will not miss a single call even on holidays and beyond working hours. Just one bot from MTT can successfully replace several shifts of call-centre employees.
The voice bot uses data from your CRM system directly, it doesn't need to look into customer profiles or for their numbers in the database. It will not forget to congratulate a customer on his or her birthday or to offer him or her a personal discount or announce a good offer.
